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Privacy & Legal

PRIVACY POLICY

As a general rule, this website of WeP Digital Services Private Limited does not collect any Personal Information about the user of the website whenever visited. Any user can visit the site without revealing Personal Information, unless chosen otherwise. Any Personal Information collected shall be used only for the purpose for which it is provided by the user. We hereby confirms that any personal Information shared with us will never be given on rent, or sold, share or otherwise disclose Personal Information to Third party unless required as per the need of the Business transaction and any Personal Information extracted from the user shall be intimated to the user in advance.

WeP Digital Services Private Limited (hereinafter referred to as "WeP Digital") is committed to protecting your Personal Information and/or Sensitive Personal Data or Information. We have created this Privacy Policy to help you understand how we use and handle the above mentioned information when you visit WeP Digital web /WeP Digital sites and/or use of our services.

  • Collection of Information;
  • Use of Personal Information;
  • Disclosure of Personal Information;
  • Protection of Personal Information;
  • Review and updation of Personal Information
  • Changes to our Privacy Policy.

Collection of Information

We and our authorized third parties may collect, store or process information and data as required under laws and regulation and also based on your use of our services and our business relationship with you. This information or data includes without limitation: 

(a) Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. This includes your name, address, telephone numbers, email id, photograph, information contained in documents used as proof of identity, proof of address etc. 

(b) Sensitive Personal Data or Information (“SPD”) means such Personal Information which consists of information relating to:- 

i. Password;

ii. Financial information such as bank account, credit card, debit card or other payment instrument details;

iii. Physical, physiological and mental health condition;

iv. Sexual orientation;

v. Medical records and history;

vi. Biometric information etc.

Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2000 or any other law for the time being in force shall not be regarded as SPD or information.

(c) Service Information such as service or complaint history, email or letter sent by you, payment history etc.

(d) Equipment, performance, and other technical information which gets generated during your use of our network, services and products such as call detail records, usage analysis, location information, IP addresses assigned, signaling information, network related information and any other information in relation to your use of WeP Digital web/WeP Digital site and services that is collected automatically by our equipment and systems.

(e) Other Information may be collected in form of various surveys which you agree to participate in or provide other feedback to us regarding our products or services or when you register to receive news or public policy updates or when you apply for a job through our website or make subscription enquires through our web site etc.

WeP Digital requires your consent before collection of such information. The consent has to be provided by letter, fax or email. You may not provide your information or consent for the consent to use your Personal Information. In case you do not provide your information or consent for usage of information or later withdraw your consent for usage of the information so collected, WeP Digital reserves the right to discontinue the services for which the said information was sought.

Use Of Your Personal Information

One of the purposes of our website is to inform you of who we are and what we do. We collect and use Personal Information to provide you with the required services or information. The Personal Information that we collect from you is held in accordance with applicable laws and regulations in India. It may be used by us for a number of lawful purposes connected with our business operations and functions, which include but are not limited to: 

  • Verifying your identity;
  • Responding to queries or requests submitted by you;
  • Processing your request and providing you with products and/or services requested, process orders or applications submitted by you;
  • Administering your account;
  • Administering or otherwise carrying out our obligations in relation to any agreement you have with us;
  • Anticipating and resolving problems in relation to goods or services supplied to you;
  • Creating products or services that meet your needs;
  • Dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes;
  • Providing differentiated services such as dynamic pricing, location based services and/or comply with legal and regulatory requirements;
  • Providing you with the best customer experience possible;
  • Carrying out any activity in connection with a legal, governmental or regulatory requirement;
  • Carrying out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer;
  • Customer analytics on usage pattern and deliver customized content and advertising that may be of interest to you;
  • Settling accounts with those who provide related services to us;
  • Carrying out market and product analysis and marketing our companies’ products and services and communicating updates, offers and promotion; and
  • Address network integrity and security issues.

As we respect your privacy we will only use your personal data for this purpose when you are aware thereof.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes; please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

Disclosure Of Personal Information

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so or unless we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

We may disclose and/or transfer your Personal Information at times to a Third Party when it is necessary for providing services to you and/or if you have consented for the same. We may disclose and/or transfer your information to:

(a) Other communications companies as a normal part of our business for connecting and charging of calls over each other’s networks;

(b) Other companies that provide services directly to you on our behalf or provide services to us by collecting, receiving, processing, storing, dealing or handling your information;

(c) Anyone we transfer our business to, in respect of which you are a customer or a potential customer;

(d) Any other entity or organization in order for them to understand our business and consequently, provide you with better services.

(e) where the transfer is necessary to fulfil your request and involves a third party organization with which WeP Digital has a relationship (see “Third Party Links”) below.

(f) The disclosure is reasonably related to sale or other disposition of all or part of our business.

For the purposes of this document, a ‘Third Party’ is a service provider who associates with WeP Digital and is involved in handling, managing, storing, processing, protecting and transmitting information of WeP Digital and also includes all sub-contractors, consultants and/or representatives of such Third party.

Information shall be shared, without obtaining prior consent, with Government agencies mandated under the law to obtain information including SPD or other information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.

Consequences of not providing Personal Information

If the user of the website chooses not to provide Personal Information that is mandatory to process their request, we may not be able to provide the corresponding service.

Protection of Your Personal Information

We shall take reasonable steps to ensure that the information pertaining to you is stored in a secure environment and is protected from unauthorized access, modification or disclosure.

We shall maintain information pertaining to you in our business records as per current regulatory requirements.

WeP Digital shall retain your Personal Information for as long as required to provide you with services or for as long as required under the law.

Inaccurate Personal Information

WeP Digital shall not be responsible for the accuracy of personal information supplied to us by a website user. It is the website user’s duty to ensure that the information provided by it or its employees is accurate.

If you believe that any information pertaining to you is incorrect or incomplete, please write to us at email us at info@wepdigital.com. We will promptly correct any information found to be incorrect.

Sensitive Personal Data

WeP Digital does not intentionally collect any sensitive information via our site unless legally required to do so, for example recruitment purpose, tax purpose, etc. Sensitive Personal Information includes race or ethnic origin, political opinions, religious or other beliefs, trade union membership, physical or mental health, sexual life or criminal records, social security numbers or financial information.

WeP Digital works to protect the confidentiality and security of such information it obtains in the course of business. Access to such information is limited and policies and procedures are in place designed to safeguard the information from loss, misuse and improper disclosure.

Review Updation Of Personal Information

We strive to keep our records updated with your latest information. To this end, if you see any discrepancy in your personal information or if a part of your personal information changes, we request you to visit WeP Digital stores or reach our customer service at "080-66112000" or write to us at info@wepdigital.com.

Changes To Our Privacy Policy

We reserve the right to update this policy as necessary from time to time. Please check our website periodically for changes in the Privacy Policy.

How to Contact Us

If you have any questions regarding our Privacy practices, you may contact us at:

Contact Person

Contact Address:

LEGAL POLICY

This is the official site of WeP Digital Services Private Limited (hereinafter referred to as “WeP Digital”) and provides general information about the Company. By accessing this site, you agree to the terms and conditions as outlined in this Legal Policy. WeP Digital makes available information and materials on this website, subject to the following terms and conditions:

Warranty

The contents of this website were prepared with the greatest possible diligence. However, WeP Digital does not guarantee or endorse the content, accuracy or completeness of the information, text, graphics, hyperlinks, products and other items contained herein or on any other server.

This site and the materials, information, and references to services and products if any herein, are provided "as is" without representations or warranties of any kind, whether express or implied. WeP Digital can incur no liability for actions and decisions made on the basis of this information or these products.

WeP Digital does not represent or warrant that the functions contained in the site will be uninterrupted or error free; that defects will be corrected; or that the site or server that makes the site available is free of viruses or other harmful components. WeP Digital does not make any warranties or representations regarding the use of the materials in the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. 

 Limitation of Liability

In no event shall WeP Digital be liable to you or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating to the use or performance of the information referenced by or linked to this website.

Intellectual Property Rights

Unless otherwise indicated, this Website and its contents are the property of WeP Digital. The copyright in the material contained on this Website belongs to WeP Digital or its licensors. The trademarks appearing on this Website are protected by the laws of India. All the industrial property rights on products (patents, trademarks, copyrights, design rights, know-how and processes), which are used, made accessible or represented as WeP Digital Property, shall remain the exclusive property of WeP Digital. Except as specifically permitted herein, the same may not be used without the prior written permission from WeP Digital.

Use of Website Information

You may view, copy, print, download and distribute the Information available on this website subject to the following conditions:

  • The Information may be used solely for personal, informational, or internal business purposes;

  • The information may not be modified or altered in any way;

  • WeP Digital reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon written notice from WeP Digital;

  • You agree not to transfer the information to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use; and

  • You agree to abide by all additional restrictions displayed on this website as it may be updated from time to time

Duties of the User

You are authorized to make use of the information for any lawful purpose. The following is a non-exclusive list of uses which are expressly prohibited.

  • Using the website to commit or encourage unlawful acts;
  • Misrepresenting the user's identity or authority;
  • Distributing any type of virus or other device intended to cause nuisance, loss or corruption of any information on the website or of any system accessed through it or of any system used to operate the website;
  • Tampering with communications which are not the user's, or making any alteration to any information on the website;
  • Accessing or attempting to access other party’s user account;
  • Hacking or attempting to hack any part of the website, or any system used to run it, or any system accessed through the website;
  • Disrupting the flow of communications in interactive areas; or
  • Posting material which: infringes an Intellectual Property Right, defames or threatens other people or organizations, is offensive, obscene or hateful etc.

Links To Third Party Websites

The WeP Digital website may contain links to third party websites, which are not under the control of WeP Digital. WeP Digital has no responsibility or liability for and makes no representations whatsoever about any other website that you may have access to through the WeP Digital website. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that WeP Digital endorses or accepts any responsibility for the content or uses of such websites.

Modifications

This Site is subject to periodic update and revision. WeP Digital reserves the right to delete or modify information on this Site without prior notice.

Indemnification

User agrees to fully indemnify WeP Digital and its parent, subsidiaries, affiliates, directors, agents and employees from any claims, civil or criminal, arising against WeP Digital, from any posting attributed to user identity and arising out of breach of policies or documents they incorporates by reference, or violation of any law, rules or regulation.

WeP Digital cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorized access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, worms or other causes outside its control.

Governing Law

The foregoing are subject to the laws of India and the courts at Bangalore, India shall have the exclusive jurisdiction on any dispute that may arise out of the use of this site.

DISCLAIMER

Usage of this website shall be construed and deemed as an acceptance of all our terms and conditions and policies. It is also understood that acceptance of the Disclaimer will amount to a waiver by you in respect of any claims that you may have against WeP Digital arising from the content posted herein, your usage of this Website or interaction with any other User/ Member, back end team member, room editor and mentor associated with this Website. The terms of Disclaimer can be amended from time to time  at our sole discretion by posting revise terms and conditions at anywhere in this website pertaining to policies.  It is your responsibility to be aware of any such revised terms by checking the website. Your continued use of this website following changes to terms and conditions and policies constitutes your agreement to the revised content of policies.